Our Story

We Built the NIGHTHAWK PROTOCOL™
During the Covid Crisis
We Use It for Every Client
Specimens Temperature-Tracked
We Know if It Ever Reaches 77°F
Tracked All Night. Every Package. Every Time.

The NIGHTHAWK PROTOCOL™ and NIGHTHAWK VERIFY™

We built an entirely new operational model: around-the-clock monitoring, temperature-monitored logistics, and a team that tracks every specimen from the moment it leaves a facility's door until results are delivered.

NIGHTHAWK
PROTOCOL™
24-Hour Overnight Operations
NIGHTHAWK PROTOCOL™

Tracked All Night. Every Package. Every Time.

BDL's dedicated overnight team monitors 100% of shipments in real time. Every sample is accounted for hourly from the moment it leaves your facility through pickup, transit, and arrival at our laboratory.

If a shipment is delayed, rerouted, or shows any irregularity, the team intervenes immediately. No package is left unmonitored. No sample goes unaccounted for. This is not an alert system — it is a team of people watching every shipment, every night. Results are delivered the same day we receive the sample.

NIGHTHAWK
VERIFY™
Specimen Temperature Monitoring
NIGHTHAWK VERIFY™

The temperature of every specimen tracked from your facility to our lab. We know if it ever reached 77°F. and for how long.

Every specimen shipped to our lab includes a proprietary high technology sensor, the device behind NIGHTHAWK VERIFY™. This compact sensor is placed inside every specimen container and monitors temperature throughout transport. If the sample ever reaches 77°F, the sensor records the cumulative duration of all breaches, giving our laboratory team measurable, visual proof of exactly how long specimen integrity was compromised.

When the specimen arrives at our lab, we know before testing begins. No guesswork. No assumptions.

The Problem Nobody Was Solving

COVID testing at homeless shelter during 2020 crisis

In 2020, homeless shelters and domestic violence shelters faced a nightmare scenario. Residents lived in close quarters. One contagious person could infect an entire facility in a matter of days. But the labs they depended on were taking three to four days to return COVID test results.

Three to four days of not knowing — and three to four days of potential spread. For shelters housing families fleeing abuse, or individuals with nowhere else to go, that wait was not just an inconvenience. It was a public health crisis inside a public health crisis.

One Call Changed Everything

BDL approached the CEO of Catholic Charities headquarters in Washington, D.C. with a simple proposition: we can deliver COVID test results to your shelters the same day we receive the specimen, anywhere in the country. There will be no charge to any facility for anything. The CEO endorsed BDL to every Catholic Charities location.

The results were dramatic. Shelters that had been waiting days for answers were now getting them the same day we received the specimens. Facility administrators could isolate contagious individuals before the virus spread. They could protect their residents. They could make decisions based on data instead of hope.

Word Spread Quickly to Other Shelters

Those facilities were so relieved by the speed and reliability of BDL's service that they told their colleagues at other organizations. Word of mouth did what no marketing campaign could. Within months, BDL was serving hundreds of homeless shelters and domestic violence facilities.

The client list grew to include organizations like SAFE Alliance in Austin, Family Violence Protection Services in San Antonio, the Avalon Center in Tennessee, Metropolitan Ministries in Tampa, Union Rescue Mission in Los Angeles, Berkeley Food & Housing in Northern California, Welcome House in Kansas City, and dozens more. BDL served facilities in over twenty states, from Hawaii to Connecticut, from Florida to Oregon.

These were not Fortune 500 companies. They were domestic violence shelters in small Texas towns. Homeless shelters in the Mississippi Gulf Coast. Senior nutrition programs in the Imperial Valley. Disability group homes in New Jersey. Immigration refugee services in San Diego. Every one of them had vulnerable people who could not afford to wait.

"BDL never let a single one of those facilities down."

When the Money Stopped, BDL Didn't

On March 22, 2022, with no advance notice, the government stopped reimbursing laboratories for testing uninsured individuals at homeless shelters. Labs walked away. The revenue was gone, and so was their commitment.

BDL made a different choice.

We immediately notified every one of our clients that BDL would continue to provide COVID testing for individuals with no insurance, at no charge. We did not reduce service. We did not delay results. We kept our 24-hour team running and our commitment intact.

We continued testing at no charge for months, until COVID settled down and the immediate danger had passed.

BDL Today

BDL is a CLIA-certified high-complexity laboratory with 11+ years of continuous certification. We specialize in Wound Care PCR, Respiratory PCR, and Infectious Disease panels, serving Skilled Nursing Facilities (SNFs), acute care hospitals, wound care clinics, and healthcare providers. BDL serves healthcare facilities across America.

0
Zero Provider Complaints. Tracked All Night. Every Package. Every Time.
In 11+ years of operation.

Our clients today are healthcare facilities that depend on fast, accurate pathogen identification to make treatment decisions. The NIGHTHAWK PROTOCOL™ and NIGHTHAWK VERIFY™ give them results the same day the specimen is received, with complete sample integrity from door to door.

Why It Matters

BDL created the NIGHTHAWK PROTOCOL™ during a crisis and we have now refined it for use every day for every client. Most labs treated speed as a luxury. BDL treated it as a lifeline. When vulnerable people needed results to stay safe, BDL delivered. When the funding disappeared, BDL stayed.

That is who we are. That is how the NIGHTHAWK PROTOCOL™ and NIGHTHAWK VERIFY™ were created. And that is the standard we bring to every facility we serve today.

Ready for Results You Can Count On?

Join healthcare facilities that trust BDL and the NIGHTHAWK PROTOCOL™ and NIGHTHAWK VERIFY™

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